PostNL

PostNL in brief

PostNL is the best-known delivery company in the Netherlands and the default choice for most webshops shipping domestically. Its network of distribution centres and couriers covers the whole country, and through partnerships with local carriers shipments also leave the Netherlands.

Why webshops choose PostNL

Delivery where your customer expects it. Consumers pick the parcel point where they collect their order themselves. For part of your customer base that is the difference between waiting at home and picking it up on the way.

Recognition at checkout. A Dutch customer who sees PostNL knows exactly what they are getting.

Traceability. The tracking system is thorough, so your support team can find a shipment without coming to us first.

How PostNL shipments run here

The order reaches our WMS through your sales channel. While picking and packing we scan every item as a check, select the smallest suitable packaging, and the PostNL label comes straight out. As soon as the shipment is closed, the tracking link goes back automatically to the channel the customer ordered from.

Which carrier we use for which destination is something we agree with you. PostNL does not have to be your only option.

How picking, packing and handover actually work is set out under Shipping. If something comes back, we handle it through Returns.